About the experience
What can I expect from the event?
The Water Lantern Festival is a family-friendly, community-driven event where attendees decorate and release personalized lanterns onto the water at sunset, creating a beautiful and reflective experience. The event typically includes live music, food trucks, and a relaxed atmosphere ideal for families, couples, and groups. Each ticket usually includes a lantern kit, markers for decorating, and access to entertainment. The festival is environmentally conscious, with all lanterns collected after the event. It’s a memorable, visually stunning experience perfect for sharing and connecting.
Where is the experience located?
The event takes place in Britzer Garten, Sangerhauser Weg 3.
Does the experience take place in an indoor or outdoor venue?
This experience is held outdoors. If due to the weather forecast the event cannot be held, we will notify you via email at the same address linked to your Fever account. When in doubt, please remember to check your spam folder too.
How long does the experience last? (only the number)
For you to have an estimate, people usually spend 4h at this experience.
Will food and beverage be available on site for purchase?
You will be able to purchase food and beverage at this event.
Is there parking available?
There is limited parking available. We recommend everyone to use public transportation.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there Virtual Reality?
This experience does not have virtual reality.
Is there a dress code?
No
Will there be merchandise for sale?
Yes! There will be merchandise for sale at the shop.
About tickets
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
Can I transfer my tickets to another person?
No, for this event you won't be able to transfer your tickets to another person.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase (What is the ticket ID?). You can also check if this option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket.
No refunds are permitted under any circumstances. For more information, you can consult our T&Cs.
About access to the event
Do I need to arrive at the start of my scheduled session?
No
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event's location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
What are the prohibited items at the experience?
For the safety of all guests, weapons and drugs are not allowed in the premise of the event.
Do you offer carer tickets?
We are happy to confirm that people with visual or hearing impairments will be able to enjoy this experience.
Is the experience accessible for deaf/visually impaired people?
Bikes, electric scooters, and disposable or other grills are not allowed. Smoking is prohibited in certain areas of Britzer Garten, such as the themed gardens and garden pavilions. Smoking hookahs and open flames are strictly prohibited throughout the entire grounds. In the remaining areas of the park, visitors are asked to keep as much distance as possible from non-smokers.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there a Lost & Found?
We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please reach out at.
Is coat check available?
Unfortunately, this venue has no coat check.
Is there an age requirement?
No age requirements.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
Personalize your lantern
Food & Beverage
A space for introspection
Free your lantern!
A Peaceful, Open Experience
Community at the Heart
Designed with Respect for Nature
